E-commerce · Netherlands
Handles 80% of inbound calls
Order status, returns, and delivery changes. The team only sees the calls where something actually went wrong.
Trying voice AI in-house turns into a second startup: AI engineers, prompt tuning, integrations that break at 2am. We take that whole job. We study your calls, build your agent, and run it under your brand. You just go live.
Pick a region and a language, hit start, and talk to an agent we built. Real voice, real latency. This is what your customers would hear, not a recording.
We're not a voice AI platform. We're the team that builds, runs, and hosts it under your brand.
runs onMost voice AI companies send a slide deck or a recorded clip. We do the opposite. We study your operation, build a working agent on your busiest calls, and put it on a number you can call yourself. No signup. No commitment.
The one call type that eats your agents' day. That's where we start.
Your workflow, your language, your edge cases. We build a real agent on it.
Live on a real number. Hear your own brand handle your own call. Test it all you want.
If it works, we ship it into your phones and run it. If not, you've lost nothing.
You can't judge a voicebot by reading about it. You have to hear it handle your call.
It's built on your operation, not a generic script you have to imagine.
Worth about €2,000 in build time. Yours, free.
No signup, no pressure. The tech makes the case, not us.
A look at the lines we run for call centers and BPOs, under their brand. Slide through.
Order status, returns, and delivery changes. The team only sees the calls where something actually went wrong.
No-heating calls triaged and booked into the planning system, on the same phone number they've always had.
Where-is-my-shipment and delivery rescheduling. Peak days stopped meaning overtime.
Booking, reminders, and cancellations. Anything clinical goes straight to staff, with the caller's details already on screen.
Payment arrangements, appointment changes, and address updates. Complex cases land with an agent, context attached.
Takes the details down cleanly, then hands emotional or complex calls to a person, file already filled.
Store hours, orders, and returns after closing time. Voicemail retired.
Password resets, account questions, and status checks before a human is needed.
Bookings, changes, and cancellations, in whatever language the caller starts.
Meter readings and billing queries that scale up in winter and back down after.
Schedules maintenance, confirms slots, and sends reminders by text.
Opening hours, permits, and general questions, routed to the right desk.
They take the responsibility off us. No extra headache anymore, and we can put this on our own clients without worrying about someone getting angry.
I was always sceptical. Once it was live I saw how good voice AI can actually get. Thanks to them we have one of the best, and we also know as a call center where the limits of this technology are.
They're always available when something happens. Issues get fixed, and they stick with the deployment. The support after going live is the same as during implementation. We're looking forward to more deployments with them.
A quick look at what we build and run for contact centers, under their brand.
Every team that goes down the voice AI path learns the same thing: the deeper you go, the more it feels like founding a second company inside your own. There's another way.
We never replace your people. AI takes the 70-80% of calls that are repetitive. Your agents keep the ones that need a human.
You bring the call center. We build the bot, ship it, and run it.
Conversations, prompts, your knowledge, custom tools wired to your systems. We train it like a new hire: principles and context, not flash cards. 60+ languages, day one.
Over SIP, into the phone system you already run. Real-time, natural, sub-second. No rip-and-replace.
Monitoring, tuning, uptime, reporting. You see everything in your dashboard. We do the work.
Per-minute billing, plus a one-time setup. You scale usage. We scale the rest.
One managed stack behind every line. You get the dashboard; we do the work.
Streaming speech-to-text, word by word, as the caller talks.
Low-latency, human-sounding speech that doesn't feel robotic.
Wired into your CRM, scheduling, and internal systems.
Hosted where you need it, EU or US, and kept there.
Every call tracked and visible in your own dashboard.
Passes to a human the moment a call needs one.
How we build
We connect into your telephony and your tools over standard interfaces. No rip-and-replace, no new logins for your team.
Don't see yours? If it has an API, we wire it in. The only names we keep private are the call centers we already run lines for.
Dead air, robotic pauses, a bot that's confidently wrong: voice AI fails in the boring parts. So the boring parts are what we own. Compliant, low-latency, and lock-in free.
Voice infrastructure hosted where your operation needs it, EU or US. Latency stays low and customer data never leaves the region you choose.
We connect over SIP into the phone system you already run. Keep your carriers, your numbers, your routing. No rip-and-replace, no vendor lock-in.
Built to GDPR and EU AI Act standards, encrypted in transit and at rest. Every call, decision, and handoff is logged and visible, full audit trail, no black box.
Built to the standards your customers and auditors expect.
No SDRs, no qualifying calls, no funnel. Book twenty minutes and you're straight on with the people who build and run your agent.
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Build it once. Then pay for the minutes it handles. Up for spikes, down for quiet.
Completely. It runs under your brand, your number, and your voice. Your customers never hear "SpiraLink", to them it's your team answering the phone. You manage your people; we manage the AI in the background.
Yes. Contact centers and BPOs, nothing else. We don't spread across every industry, so every agent we build is tuned for the hard, high-volume calls a contact center actually gets. That focus is why ours hold up where generic bots fall over.
You can, and some do. What most teams discover is that it turns into a second startup: AI engineers to hire, prompts to tune, integrations to babysit. The ones who push through usually land on average, because excellent takes people who do only this. We do only this. And the free tailored demo means comparing us costs you nothing.
A working voice agent we build for free on your actual call flows, live on a real number you can call yourself. It's worth around €2,000 in build time. No signup, no commitment. You hear it handle your own call, then decide. The tech makes the case, not a sales deck.
In the region you choose, EU or US, and it stays there. We deploy in-region, keep call data residency tight, and build to GDPR and EU AI Act standards so your compliance story holds up.
No. We bridge into the telephony you already run over SIP, your carriers, your numbers, your routing stay exactly as they are. No rip-and-replace, no lock-in.
Weeks, not months. We design the bot, wire it to your systems, test it against your KPIs, and launch it on your phones. Then we run it for you.
Instant handoff to a human, with full context. The bot covers high-volume tier-1 calls and passes anything sensitive or complex straight to your agents, no dead ends.
A one-time setup to build and launch, then per-minute on the minutes it handles. It scales up for spikes and back down when it's quiet, you're never paying for idle capacity.
60+ languages by default, on a single line, switching to the caller automatically. If a deployment needs more, we can extend past 100.
Tell us your busiest call type. We'll build a working agent on it, live on a real number you can call. No signup, no commitment.
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